🛡️ Privacy Policy — Manawa.ci

Last Updated: April 2025

At Manawa.ci, your privacy is our priority. This policy explains how we collect, use, store, and protect your personal information when you use our website or mobile application.

1. Who we are

Manawa is an on-demand service platform that connects clients with trusted service providers across Côte d’Ivoire.
📧 Email: [email protected]
📞 Phone / WhatsApp: +225 07 49 65 75 06
🌐 Website: www.manawa.ci

2. What data do we collect?

We only collect the data necessary to provide you with a secure and efficient experience:

• Personal details: full name, phone number, email address, service location.

• Geolocation data (if authorized) to match you with nearby providers.

• Payment data (handled securely via third-party gateways — we do not store your banking details).

• Service history, ratings, preferences.

3. Why do we collect your data?

We use your data to:

• Create and manage your user or provider account

• Match you with relevant and nearby service providers

• Contact you about your bookings or services

• Improve and personalize your experience on our platform

• Fulfill legal or regulatory obligations

4. How do we protect your data?

We implement strong technical and organizational measures:

• Secure connections (HTTPS, SSL encryption)

• Data hosted on protected servers

• Access restricted to authorized personnel only

5. Do we share your data?

We never sell your personal data.
We only share it with:

• Service providers, when necessary to fulfill your request

• Trusted third-party partners (e.g., payment processors, hosting services)

All our partners comply with data confidentiality and protection standards.

6. Your rights

You can, at any time:

• Access your personal data

• Correct or update your information

• Request the deletion of your account

• Object to certain data uses (e.g., for marketing purposes)

To exercise these rights, email us at: [email protected]

7. Cookies and trackers

We use cookies to improve navigation, analyze usage, and offer personalized content. You can disable cookies via your browser settings at any time.

8. Policy updates

We may occasionally update this Privacy Policy. If significant changes are made, we will notify you via the app, website, or email.

Need help or have questions?
📧 Email: [email protected]
📱 WhatsApp / Phone: +225 07 49 65 75 06
🌐 Website: www.manawa.ci